Privacy Policy
Our Commitment to Your Privacy
At Overfluxmegabest, we understand that your personal information is valuable and deserves protection. This privacy policy explains in clear terms how we collect, use, store, and protect your data when you work with us or visit our website.
We operate under Taiwan's Personal Data Protection Act and maintain strict standards for data handling that go beyond legal requirements. Your trust matters to us, and we've designed our data practices to earn it.
Information We Collect
We collect information in several ways, always with your knowledge and consent. Here's what we gather and why:
Contact Information
Name, email address, phone number, and business address when you reach out to us or request our services.
Business Information
Company details, industry type, current marketing campaigns, and performance metrics you share during consultations.
Website Usage Data
Pages visited, time spent on site, and general location data to improve our website experience.
Campaign Data
Advertising account information, performance metrics, and optimization results when we manage your campaigns.
How We Use Your Information
Your data serves specific purposes that directly benefit your business relationship with us:
- Service Delivery: Managing your campaign optimization projects and providing performance reports
- Communication: Sending project updates, performance insights, and responding to your questions
- Improvement: Analyzing campaign data to develop better optimization strategies
- Legal Compliance: Meeting Taiwan business registration and tax reporting requirements
- Website Enhancement: Understanding how visitors use our site to make it more helpful
We don't use your information for anything outside these purposes. We don't sell your data to third parties, and we don't send promotional emails unless you specifically request them.
Data Sharing and Third Parties
We keep data sharing to an absolute minimum. Here are the only situations where we might share your information:
Essential Service Providers
- Cloud hosting services for secure data storage
- Email services for business communication
- Analytics platforms for campaign performance tracking
- Accounting services for business tax compliance
Legal Requirements
We may disclose information if required by Taiwan law enforcement or regulatory agencies, but only to the extent legally mandated.
Business Transfers
If Overfluxmegabest were ever acquired or merged with another company, your data would be transferred under the same privacy protections outlined here.
Your Rights and Choices
You have meaningful control over your personal information. Here's what you can do:
Access Your Data
Request a complete copy of all personal information we have about you. We'll provide it in a readable format within 15 business days.
Correct Inaccuracies
Ask us to update any incorrect information. We'll make corrections immediately and notify any third parties who received the incorrect data.
Delete Your Information
Request complete deletion of your personal data, except for information we're legally required to keep for tax or business records.
Limit Processing
Ask us to stop using your data for specific purposes while still maintaining your account or business relationship.
Data Portability
Receive your data in a format that makes it easy to transfer to another service provider.
To exercise any of these rights, simply contact us using the information at the bottom of this policy. We respond to all requests within 10 business days and never charge fees for these services.
Data Security Measures
We protect your information with multiple layers of security that are regularly tested and updated:
Technical Safeguards
- SSL encryption for all data transmission
- Secure cloud storage with enterprise-grade encryption
- Regular security audits and vulnerability testing
- Multi-factor authentication for all team access
- Automated backup systems with encryption
Physical Security
- Secure office access with keycard entry
- Locked filing cabinets for any physical documents
- Clean desk policy for all workstations
Administrative Controls
- Regular privacy training for all team members
- Strict access controls based on job responsibilities
- Confidentiality agreements with all employees and contractors
- Incident response procedures for any security concerns
While we implement strong security measures, no system is completely foolproof. If a data breach ever occurs, we'll notify affected individuals within 72 hours and provide clear information about what happened and what we're doing about it.
Data Retention and Deletion
We keep your information only as long as necessary and delete it systematically:
Active Client Data
Maintained throughout our business relationship plus 3 years for performance analysis and legal compliance.
Prospect Information
Contact details from inquiries are kept for 2 years, then automatically deleted unless you become a client.
Website Analytics
Anonymous usage data is retained for 18 months to improve site functionality.
Financial Records
Business transaction records are kept for 7 years as required by Taiwan tax law.
Marketing Communications
Email addresses for newsletters are deleted within 30 days of unsubscribing.
We review all stored data annually and delete information that's no longer needed. You can request earlier deletion of your data at any time, subject to legal requirements.
International Data Transfers
Most of your data stays within Taiwan, but some information may be processed internationally:
- Cloud Services: Our hosting providers may store data in secure facilities across Asia-Pacific regions
- Email Communications: Email services may route messages through international servers
- Analytics Tools: Website data may be processed by international analytics platforms
When data crosses borders, we ensure the receiving country has adequate privacy protections or we implement additional safeguards like standard contractual clauses.
Cookies and Website Technology
Our website uses standard technologies to improve your browsing experience:
Essential Cookies
Required for basic website functionality like remembering your language preference and maintaining secure connections.
Analytics Cookies
Help us understand which pages are most useful and how visitors navigate our site. This data is anonymous and aggregated.
Communication Tools
Enable contact forms and live chat features to work properly when you want to reach us.
You can control cookies through your browser settings. Disabling some cookies may limit certain website features, but won't prevent you from accessing our main content or contacting us.
Changes to This Policy
We update this privacy policy when our practices change or new regulations require it. Here's our commitment to transparency:
- We'll notify you by email about significant changes that affect how we handle your data
- Minor updates will be posted on our website with updated revision dates
- Previous versions are available upon request
- Changes take effect 30 days after notification unless urgent legal compliance requires immediate implementation
We encourage you to review this policy periodically to stay informed about how we protect your information.
Children's Privacy
Our services are designed for businesses and adults. We don't knowingly collect personal information from children under 16. If we discover we've inadvertently collected such information, we'll delete it immediately and notify the parents or guardians if possible.
Privacy Questions?
We're here to help with any privacy concerns or requests.
Email: [email protected]
Phone: +886224254378
Address: No. 21號, Sanhe 3rd Rd, Nantou City, Nantou County, Taiwan 540
We respond to all privacy inquiries within 2 business days and provide updates every step of the way.